Paladin
The performance of internet applications is more critical today than ever before. Half a second can impact the web users you retain, the number of pages they view on your site, and the revenue your site generates. Slow performance can even impact search engine results.
If your business is online, site performance monitoring is a critical aspect of your business. You could try and develop your own monitoring solution but this diverts resources away from your core business and can prove to be a time consuming task. Internal monitors also cannot reliably mimic having your site tested from around the world over multiple internet connections with varying speeds.
With monitoring stations strategically located across the globe, Paladin works remotely and provides continuous monitoring of websites, servers, applications and network devices. Paladin provides you with a real world, independent analysis of the performance and availability of your websites.
When your website performance starts to degrade beyond acceptable levels, Paladin notifies you so that you can address the issue before it becomes a real business problem. Notifications can be sent out in various ways and with escalation procedures in place, you guarantee that any issue is addressed in a timely manner. Paladin analyzes performance over time, allowing you to create baseline performance metrics for your sites as well as your partners. With Paladin, you can ensure your suppliers and partners are meeting their SLA's as well.
You may have purchased 99.99% uptime contracts but how can you verify that you are getting what you paid for? When you buy 99.99% uptime, what does that really mean? It means that your site should be down less than 4 minutes 23 seconds a month.
Total downtime (HH:MM:SS) |
| Availability |
per day |
per month |
per year |
| 99.999% |
00:00.9 |
0:00:26 |
0:05:16 |
| 99.99% |
0:00:09 |
0:04:23 |
0:52:36 |
| 99.9% |
0:01:26 |
0:43:50 |
8:45:57 |
| 99% |
0:14:24 |
7:18:17 |
87:39:30 |
Key Benefits of Paladin
- Ensure your sites are up and running
- Ensure the right people are notified of any problems
- Verify the online experience of your user community and customers
- Prevent costly web service downtime
- Root cause analysis to pinpoint and rapidly react to issues
- Allows you to concentrate on more pressing business issues and projects
Feature Set
- No software to install
- Setup takes less than 5 minutes
- Easy to use interface
- Monitoring from a globally distributed environment
- Comprehensive security model so that different users have access to various aspects of Paladin
- A central data repository ensures that your team can access critical data wherever they are
- On Demand Graphing of performance over time
- Detailed and customizable reporting
- Email and Pager Alert Notification
- SMS Alert Gateway
- Alert Escalations
- Maintenance Windows to ensure false alerts are minimized
- Availability and performance monitoring of any URL
- Availability and performance monitoring of Internet Route
- Availability and performance monitoring of DNS (Domain Name System)
- Availability and performance monitoring of Web content
- And more.
Protocols
- Web protocols: HTTP(S)
- File transfer protocols: FTP(S), SFTP, TFTP, SCP
- Name service protocols: DNS, Domain
- Directory service protocols: LDAP(S)
- Email protocols: POP3, IMAP, SMTP
- Network level checks: ping, TCP connect
- Privileged port availability analysis
Cell Phone / SMS Alerts - You can setup any number of cell phone or mobile devices for text message based alerts. Whenever your website or server performance starts to degrade or fails, Paladin will send you a text alert that will show up on your phone as a standard text message. This text message will include information about what website or server is failing and the error information. Paladin will also include associated information such as total downtime and the date/time of the last test.
Maintenance Window Scheduling - Paladin allows you to schedule recurring maintenance windows where your monitoring is temporarily disabled so you're not alerted of expected downtime. This is most commonly used when you have maintenance being performed on your server on a recurring basis and you expect your servers/websites to be down during that specific period of time.
Escalation - Paladin escalation lets you configure the time each contact should be alerted during the course of a web site or server failure. For example, you can have a technician contacted immediately. If the web site remains down after 10 minutes, you can have two more technicians alerted. You can then have senior level personnel contacted if the error still persists after 20 minutes and so on. These escalation times can be customized to your exact needs.